Not happy. Had a tooth removed as the tooth was being removed I could fill bits of broken tooth left in my mouth which should have been sucked out . So now I've swallowed bits over tooth . Very unprofessional.
The dentists are great. However, the reception team are not. They never answer the phone. I had an appointment booked and wanted to enquire if I could change the date. Tried to call all morning and eventually emailed at around 2pm, asking if it was possible to reschedule that appointment for the following week? Their response was to cancel my appointment and reschedule for over a month later. I tried to call and email back but no response. I eventually got an email that said the previous appointment has now been taken. All I tried to do was enquire about changing the appointment I already had, now I have to wait a month for a filling!
When I had an appoitment the dentist wanted to drill both my upper teeth for a small cavity on one tooth, she also told me that one of the holes on my lower tooth did not need filling. After seeking another professional oppinion I have been informed that the hole on the upper two teeth should only be monitored ( no filling right now! ) and the cavity on the bottom two teeth does need a filling. From my opinion I find the service I received at this dentistry to be bad and very unhelpful as they might of taken away two perfectly good teeth and left me with a hole that did need to be filled! I hope other people considering dental practices take my advice and go somewhere else. Good luck!
I have been a patient at this practice since it opened. It is has always been difficult to contact them by phone - basically no-one answers! This last few months has been even worse - I have tried phoning at all sorts of times - my call has gone from answer-phone to answer-phone, voice mail and then cut off. I have tried to book online - no apps. available!! yet I still keep getting reminders to book - if only I could!!
Following an encounter with the hygienist that can only be described as brutal, and during which I was never offered any anaesthetic, I have been left with what I believe is an infection in the gum, which is causing extreme pain. I reported this on Thursday afternoon and so far the surgery manager has failed to return my calls. It is now 3.30am on Saturday and I can't sleep because of the extreme pain. I am sure I am not the only person to have suffered from this hygienist, so I would appreciate comments from fellow victims as I determine what course of action to take next.
Oundle House Dental Practice is a UK Dentist based in Oundle, East Midlands. Oundle House Dental Practice is located at 5 West St, Oundle, Peterborough PE8 4EJ, UK.
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